The seventh guideline for safe carpooling is that Toogethr monitors its users and messages as good as it can.
For us it is most important to provide a safe and trusted community with Toogethr. That’s why we also actively participate in it.
This means that we:
- Monitor messages between users.
- Monitor profile pictures.
Analyse behavioural patterns so that we’ll be able to act in advance when necessary.
- Contact users with suggestions.
- Take complaints from users (about other users) very seriously
When we notice that the rules are being broken, we will contact the user with a warning. When a user breaks the rules multiple times, he or she will be banned temporarily or permanently from Toogethr.